Authorized Sub
Processors
Introduction
To support delivery of our Services, Treno may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.
Treno currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Treno performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Sub-processors:
Treno may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Sub-Processor | Purpose | Data Location |
|---|---|---|
Google, Inc. | Hosting & Infrastructure | United States |
Cloudflare, Inc. | Content delivery network & WAF | United States |
Other Sub-processors:
Treno may use the following Subprocessors to perform other Service functions:
Sub-Processor | Purpose | Data Location |
|---|---|---|
Google, Inc. | Cloud-based Email Service Provider Data Warehouse Embedded Forms Analytics | United States |
HubSpot, Inc. | Marketing Platform and Customer Relationship Management (CRM) System | United States |
Intercom, Inc. | Cloud-based Customer Support Services | United States |
Mixpanel, Inc. | Product Analytics | United States |
New Relic, Inc. | Analytics on application and infrastructure logs for debugging, troubleshooting, auditing, and reporting | United States |
Slack Technologies | Cloud-based Team Chat Services | United States |
Traceable, Inc. | Advanced API Security | United States |
Twilio, Inc. | Segment: Cloud-based CDP tool SendGrid: Email service provider | United States |
Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.
