To support delivery of our Services, Treno may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.
Treno currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Treno performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Treno may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Hosting & Infrastructure
Content delivery network & WAF
Treno may use the following Subprocessors to perform other Service functions:
Cloud-based Email Service Provider
Marketing Platform and Customer
Relationship Management (CRM) System
Cloud-based Customer Support
New Relic, Inc.
Analytics on application and
infrastructure logs for debugging,
troubleshooting, auditing, and reporting
Cloud-based Team Chat Services
Advanced API Security
Segment: Cloud-based CDP tool
SendGrid: Email service provider
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.